this statement discloses the privacy practices & policies for Limerence’s website. if you have any questions about these practices & policies, please email us at firstname.lastname@example.org.
Limerence respects your personal privacy. we believe ensuring the security of your personal information is an important part of our job, & we strive to protect any personal information you may provide us. if we ask you to provide any personal information, we will tell you the purposes for which we intend to use that information. your personal information is not lent or sold to anyone for any purpose.
AGGREGATE SITE USE INFORMATION
we record information about the pages viewed by all of our website visitors. this data includes internet protocol (ip) addresses, browser type, internet service provider (isp), referring/exit pages, platform type, date/time stamp, connection speed, read time, display time, & number of clicks.
we use this data, in aggregate form, to compile statistics & reports for Limerence’s use, & improve the online experience for all visitors. we may, on occasion, provide portions of this aggregate information to vendors, consultants, potential advertisers, or news agencies. typical uses of the data in this fashion would be to gauge the amount of interest in our site &/or to plan for site infrastructure improvements.
ONLINE ORDER INFORMATION & SECURITY
if you place an order online, we only request the information needed to complete the processing of your orders & billing. we also share our users’ personal information with outside shipping companies & credit card processing companies in order to bill & ship your order, but we do not provide any more information than necessary for these purposes. we may also use the information to contact you regarding your order.
OUR SITE SECURITY
we use appropriate security safeguards to protect your personal information against loss, theft, & unauthorized access. any personal information you provide toLimerence is exchanged on a secure server. we use an advanced security system, the secure sockets layer (ssl) protocol, to encrypt, or encode, information you send to us in the order process. the encryption process protects information, such as your credit card number, & billing & shipping information by scrambling it before it is sent from your computer. only once we receive your information is it decoded, & we make all reasonable efforts to ensure its security on our own systems.
email is not a secure means to send personal information, as it is not encrypted. we strongly encourage you to use our secure ordering process when ordering online. for general correspondence we also have our secure contact page.
Limerence e-news is sent only to users who choose to provide us with their email address. our subscriber database is never sold, rented or loaned to any other parties. subscribers wishing to update their contact information, or opt out of receiving e-news, can use our online subscriber services in my account.
we collect aggregate information regarding open rates, page views, & generated sales from our html emails. aggregate information does not personally identify individuals. subscribers concerned about collection of aggregate information may unsubscribe in my account.
Limerence reserves the right to co-operate with local, national, or international law enforcement or other authorities in the investigation of improper or unlawful activities & this may require the disclosure of personal information. if such an investigation requires disclosure of personal information kept in our records, we may be required by law to cooperate. we also reserve the right to report improper or unlawful user activities on our site, which may require the disclosure of personal information relating to those individuals conducting such improper or unlawful activities.
this web site contains links to other sites & advertisements. this privacy statement only applies to information collected by our web site. we are not responsible for the privacy practices & policies of these third parties.
ACCURACY OF INFORMATION
we strive to ensure that any personal information we retain & use is as accurate, complete & up-to-date as necessary for the purposes for which we will use it. we do not routinely update personal information unless necessary for these purposes. nonetheless, if our records regarding your personal information are inaccurate or incomplete, we will amend that information at your request.
ACCESS TO INFORMATION
at your request, we will provide to you a statement explaining the extent to which we hold personal information about you, & we will explain how that information has been used or disclosed by us.
this page will be updated if information about the collection & use of your personal data changes.
Privacy matters but it can be confusing. This page explains our approach to privacy on Limerence websites and how it affects you.
- We collect anonymous statistics about your visit, like which of our pages you viewed.
- Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
- If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your express permission.
- We never share your data with 3rd parties except to help us deliver our own services.
These are just the key points. If you need detail, keep reading.
Measuring our visitors
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
Facebook, Twitter and other social networks
These services provide social buttons and similar features which we use on our website – such as the “Like” and “Tweet” buttons.
To do so we embed code that they provide and we do not control ourselves. To function their buttons generally know if you’re logged in; for example Facebook use this to say “x of your friends like this”. We do not have any access to that information, nor can we control how those networks use it.
Social networks therefore could know that you’re viewing this website, if you use their services (that isn’t to say they do, but their policies may change). As our website is remarkably inoffensive we imagine this is not a concern for most users.
To allow visitors to discuss our blog articles and some web pages we use a discussion system called Disqus.
To do so we embed code that Disqus provide and we do not control ourselves. Disqus anonymously tracks visitors to pages like we do. They also remember who you are if you login to any Disqus service, so you can comment on any website using their tool.
Logging in to Disqus can be done in many ways, including via Facebook. If you login via social network, Disqus will be able to link your activity to that network. In this way, your Disqus activity may be personally identifiable.
Disqus will know what pages you viewed in our site and what you wrote on those comments. Of course all comments you leave are also publicly visible on the Internet alongside your name, so we do not imagine this is a concern for many people.
If you sign up for a service
When you sign up for any of our services – paid or otherwise – we will record specific personal information about you, such as your name and email address.
We will also collect and store information about your use of our services so as to improve them. For example, we keep a log of what features are being used at any time.
We also log account and transaction history for accounting purposes, and to monitor our business activities.
We may send you email notifications regarding your service (such as invoices) or which you have specifically requested (such as newsletters or notifications when a report is completed). You have the ability to opt out of any of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.
We use a variety of payment providers to bill for our products online. These companies will have access to your personal and payment information. When paying by credit card, Limerence does not ever have any access to your credit card details.
The third parties we use are Amazon, Authorize.net, and PayPal (to process credit cards).
We share information with these companies only to the extent necessary for the purposes of processing payments you make via our website.
Limerence take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:
- Use of SSL encryption for sensitive data
- Hardware stored in secured datacentres behind firewalls
- All access to information restricted by password and/or secure key
- Restrictions to what information can be accessed via any location
Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.
Of course you are responsible for keeping your password and user details confidential. Nobody at Limerence will ever ask you for your password, so please don’t trust anybody asking you for it.
Updates to this policy